Learn about your customer journey
with an experience map.
Ebco’s experience maps provide you with a comprehensive understanding
of how your product or service interacts with people, touchpoints and trends, while revealing clear opportunities for innovation throughout an experience.
An experience map is a tool that makes research insights easy to understand and learnings easy to share with other functions so they can foster more strategic action. Maps can help you to:
- Focus on a specific path or user type, or see where pain points exist
- See key trends impacting the organization and where opportunities are for innovation
- Zero in on key issues, challenges and unmet needs of customers, throughout the journey
Map Types and Options
Here are just a few examples of maps we’ve created for clients. You can request one of these maps types or we can work with you to come up with one specific to your needs.
Learn more about your customer journey with an experience map.
310.779.0823 | info@theEbco.com